Troubleshooting Slow Internet in Stores

Slow internet can disrupt store operations and customer service. Here’s how to address and improve slow internet speeds:

Ensure all devices, including POS systems and customer Wi-Fi, are properly connected and operational.

Restart routers and modems to refresh connections. Unplug, wait, and reconnect to see if speeds improve.

Place routers centrally, away from obstructions and electronic devices that may interfere with signals.

Avoid interference from devices like microwaves or cordless phones. Change Wi-Fi channels to reduce nearby network interference.

Check for and install any firmware updates for routers to benefit from performance and security enhancements.

Assess if the current internet plan meets store needs. Consider upgrading for better speed and reliability.

Contact the internet service provider for diagnostics and support if issues persist after troubleshooting.

Following these steps can help restore internet performance, ensuring efficient store operations and a better customer experience.